Great Service, great guy!
We have had insurance with Larry for about 5 years now, his wife (Receptionist) was super rude to my wife one day, and we should have switched then like my Mother-in-Law did, but we stayed. What a mistake, we bought a new car a little while ago, and I called and told them we were trading in our old car and buying a new car and I assumed everything was taken care of. We didn't notice until we checked our bill a few months later. He never removed the car we traded in. We had paid for 3 cars for 2 months. He then told me he couldn't refund our money, but they would just reduce our monthly premium. I called another insurance agent, he said that's not legal. I called Larry back and he wouldn't budge he just said that's how they all do it. So my wife called the insurance company directly, and they are sending us a check for the difference. We switched to Ralph Hayward.
Absolutely horrible service particularly where the agent hung up on me! Would not recommend this insurance to anybody!!
Larry R Hilton Insurance Agency is a US Insurance Agency based in Portage, Michigan. Larry R Hilton Insurance Agency is located at 1595 W Centre Ave #200, Portage, MI 49024, USA.
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