6
6780 S Westnedge AVE, Portage, MI 49024, USA
Portage, Michigan 49024
+1 269-324-8800

Horrible customer service! There is a lot of other stores that appreciate my business! I will never shop your store again!

went to service counter in auto section asked if i could pay for my items there they said no . they called for a cashier i waited 4 minutes dropped my stuff and left. poor service it's no wonder that sears employees get paid so little with such a poor work ethic or accountability. it's no wonder that people just continue to shop online i don't have to wait 4-20 minutes just to pay for something.. the manager at sears should be written up where was he ? where in the world are the cashiers at sears ? this just happened for a second time in ten days com on sears get it together

Sears, in my opinion, might I suggest your company see a proctologist, to remove your heads from your rectal cavities.

Sells good craftsman tools nobody around today to get answers to questions.

Trip to the Auto Center for tires was great. Very friendly staff and fast service. Had a 1pm appt and showed up @12:30 and they had me in by 12:45 and done by 1:45, all on a Friday afternoon(appointment was made same morning).

My mother bought a freezer on May 28 2017 and it was delivered June 2 2017. The freezer was missing 2 screws to attach the handle. She contacted customer service regarding the screws. They never returned the call. A short time later, she called customer service and they told my mother that they didn't send the screws because they didn't know if she was the one calling to request the screws. She received a package in the mail, finally, only to open it up and find ONE screw the WRONG size. The customer service people were rude to her as well.

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Sears — Department Store in Portage

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Sears

Department Store at 6780 S Westnedge AVE, Portage, MI 49024, USA. Here you will find detailed information about Sears: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Michigan
Address:
6780 S Westnedge AVE, Portage, MI 49024, USA.
City:
Portage
Postcode:
49024

About Sears

Sears is a US Department Store based in Portage, Michigan. Sears is located at 6780 S Westnedge AVE, Portage, MI 49024, USA.


Please contact with Sears using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sears opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Sears

  • Xavier
    Added 2016.09.09
    Horrible customer service! There is a lot of other stores that appreciate my business! I will never shop your store again!
  • Lucas
    Added 2016.08.02
    went to service counter in auto section asked if i could pay for my items there they said no . they called for a cashier i waited 4 minutes dropped my stuff and left. poor service it's no wonder that sears employees get paid so little with such a poor work ethic or accountability. it's no wonder that people just continue to shop online i don't have to wait 4-20 minutes just to pay for something.. the manager at sears should be written up where was he ? where in the world are the cashiers at sears ? this just happened for a second time in ten days com on sears get it together
  • Anthony
    Added 2016.07.16
    Sears, in my opinion, might I suggest your company see a proctologist, to remove your heads from your rectal cavities.
  • Alex
    Added 2015.08.19
    Sells good craftsman tools nobody around today to get answers to questions.
  • Jackson
    Added 2014.04.07
    Trip to the Auto Center for tires was great. Very friendly staff and fast service. Had a 1pm appt and showed up @12:30 and they had me in by 12:45 and done by 1:45, all on a Friday afternoon(appointment was made same morning).
  • Blake
    Added 2013.06.09
    My mother bought a freezer on May 28 2017 and it was delivered June 2 2017. The freezer was missing 2 screws to attach the handle. She contacted customer service regarding the screws. They never returned the call. A short time later, she called customer service and they told my mother that they didn't send the screws because they didn't know if she was the one calling to request the screws. She received a package in the mail, finally, only to open it up and find ONE screw the WRONG size. The customer service people were rude to her as well.
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