Wonderful experience. Quick and easy to return and pick up a car. I would recommend it to anyone.
Service help answered all my questions and the car was clean and in good shape for an excellent price. Efficient and professional service.
I rented a large SUV weeks prior to our family trip to South Carolina (Hilton Head). When I arrived to pick the vehicle up I was informed that they overbooked the large SUVs with 13 other customers as well. I was never told we are sorry for the inconvenience or offered another option that could accommodate my needs/trip like a mini van. Instead, I was offered a small SUV and a very small savings ($5-10 less per day). I'm not sure why this type of customer service is okay in this industry but it seems to be the norm in my opinion. Very disappointed again!!!
We went through Budget to rent a car for our family vacation. Aside from not knowing we needed a CC at pick up we had an incredible experience. The make and model of our car exceeded our expectations and the car was great on gas mileage. We had 2 14 year olds in the back seat and they expressed that the 16 hour car ride was pretty cozy for them. The staff was beyond helpful and understanding with all of my questions that I had and the cost of the rental was the cheaper than any other site I checked out. I would definitely use Budget Car Rental in the future and recommend it to friends and family to use.
Excellent service and amazing price. The transaction between drop off and pick up and so smooth! Will be using them again.
Budget Car Rental is a US Car Rental based in Portage, Michigan. Budget Car Rental is located at 5235 Portage Rd, Portage, MI 49002, USA.
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