We usually love this place but this visit, not so much. I ordered steak which was great and mashed potatoes and gravy. The gravy was disgusting. Definitely something packaged...wouldn't even put it on dog food. I quietly asked for a substitute and decided on Rice thinking it would be quick as they serve it frequently. The server finally remembered to bring it when we had finished our meals. Other people had brought our meals out and we didn't even see our server after he took our order until we were 3/4 finished. While waiting for him to show up we stopped other employees who went by to ask for what we needed. I believe his name was Cullen. Did not feel like he cared about our service. Usually it's better here!
Great food. Good service. Free meal for veterans on veteran's day. Thank you for the recognition.
The sampler platter comes with boneless wings, rattlesnake bites, and tater skins for $9.99. (You can substitute any appetizer in the platter for fried pickles at no charge according to their menu).
Fried pickles costs $4.99
Great place to go if you want free peanuts and rolls.
How can you charge $4 for that substitute when it's only $1 more if ordered separately on the menu?
Hands down,this is one of the best chain restaurant ever. I have never been disappointed in the food nor the service. I will come back again
I can see maybe $2, but $4?!
Told the waitress I would just be eating rolls and peanuts. 22oz bud and miller lights weren't a bad price at $3.
I also told the waitress about our groups discount, but she never applied it. Why wouldn't you just give the discount that we rate and get more of a tip in your pocket?
The food was great!! The service was TERRIBLE!! We were there celebrating my daughter's birthday and had a waiter named Kaullen. He didn't get my mom her coffee the entire time we were there. He never asked me if I needed a soda refill, I had to ask him to get one. Then when he brought out boxes for our leftovers, my daughter had to ask him 4 times to bring a lid for the sauce she was taking home. He kept giving us dirty looks when we asked for things, but he wasn't checking on us at all. We continuously had to flag him down. Oh yeah, and when the check came, he didn't even ask if it was all on one bill or separate or what. Plus, being it was my daughter's birthday, I told him that in hopes they would sing to her like they were doing to other patrons, but they didn't. I love their food, but this server was awful!!
If you want to substitute any appetizer in the platter for a bloomin onion, you get told you can't. Then the manager says actually you can, but for a $4 up charge.
A blooming onion costs $5.99
Texas Roadhouse is a US Bar based in Portage, Michigan. Texas Roadhouse is located at 7039 S Westnedge Ave, Portage, MI 49002, USA.
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