I went in today to update my address on my enhanced license after a woman at the Kalamazoo Secretary of State spent 15 minutes arguing with me about where "SE" was supposed to go in my address. Although this branch had a longer wait time, I probably only spent a total of 25 minutes there.
Expect at least an hour wait for any service almost anytime of day. People are nice that work there but they are overworked and could use more staff members. Sadly no matter who is charge at the top things never change.
The express SOS is highly inaccurate. I received a text stating I was next inline in 29 minutes. I arrived 5 minutes prior to my estimated appointment and received a txt 1 minute after my scheduled appointment that I was next in line in 26 minutes. 12 available counter positions and I’ve never seen more then 3 occupied with attendants.
Use the online appointment creator or just don't go. I was in and out in 5 minutes since I had scheduled the appointment the day before. No waiting in line or having to sit for 30-45mins like you would in the past. Also all the people I worked with today where very helpful and quick! Bring all your paperwork and you should be in and out super fast.
Took 10 min, making an appointment is great!
The woman at the first window was very helpful. She fixed my address correctly and was pleasant despite working in the hell hole that's known to all as the Secretary of State. If, God forbid, I ever have to go to the Secretary of State again while in the Kalamazoo area, I will make a point in driving the extra 20 minutes to this Secretary of State instead of the Kalamazoo location.
Secretary Of State Office is a US Local Government Office based in Portage, Michigan. Secretary Of State Office is located at 603 Romence Rd, Portage, MI 49024, USA.
Please contact with Secretary Of State Office using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Secretary Of State Office opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Local Government Office in Portage