This was my second time coming to this establishment. The staff was irritated because I was asking questions about spots on the clothes being taking care of and how was it going to be handled. The staff was upset that I choose to examine each item to make sure everything was cleaned and present. I was asked are you going to go through everything? I said yes! Upon looking through everything I was missing an item. Staff got upset by me asking questions about the missing item. Today, I went to pick up the missing item and received a cold environment by the staff. No, type of greeting whatsoever just went and got my items told me the amount and that's it. I just spent almost $250 here I will not be returning.
Was a loyal Sheldon user before we moved to New Jersey for 10 years. When we moved back to Kalamazoo, fell right back in line.
This place is a joke! Dont EVER go here. If i could 0 stars I would. After their employee said that they did perform alterations and then spending $50 for nothing to be done to them but washed, they make it out to be MY fault....beyond mad!!
I guess I'm looking for a new cleaner / shirt laundry.
in the past few months, however, have ruined two shirts (wasn't their fault according to them) and now I picked up my "folded" shirts which were on a hanger. Haven't had hung shirts in over 15 years, and these came out the night before a business trip. Had to fold them myself.
Sheldon Cleaners is a US Laundry based in Portage, Michigan. Sheldon Cleaners is located at 2046 W Centre Ave, Portage, MI 49024, USA.
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